Privacy Policy
Privacy & Cookie Policy
Last Updated: July 05, 2026
At Full Circle Event Production Ltd, we are committed to protecting and respecting your privacy. This policy explains when, why, and how we collect personal information about people who visit our website https://fullcircleevents.co.uk, how we keep it secure, and the conditions under which we may disclose it to others.
1. Who We Are
- Company Name: Full Circle Event Production Ltd
- Registered Address: Meadowhall Road Industrial Estate, Amos Road, Sheffield, S9 1BX
- Contact Email: info@fullcircleevents.co.uk
- Contact Number: 0114 3499273
2. Information We Collect and How We Use It
A. Contact & Quote Enquiries
- Data Collected: Name, email address, phone number, and details regarding your event.
- Purpose: To respond to your query, provide accurate AV hire and event production quotes, and coordinate technical services.
- Legal Basis: Contractual Necessity (taking steps at your request to enter into a service contract).
- Data Collected: Email address.
- Purpose: To send you updates, promotional offers, and company news regarding our event solutions.
- Legal Basis: Explicit Consent (which you grant by interacting with our subscription tools and can withdraw at any time).
- Data Collected: IP address, browser type, geographic location, and pages visited.
- Purpose: To optimize website performance, analyze site traffic, and enhance user experience.
- Legal Basis: Consent via our website cookie management banner.
3. How Long We Keep Your Data
- Enquiry data is retained for up to 2 years following our last communication if no contract is signed.
- Newsletter marketing data is retained until you explicitly opt out or unsubscribe.
4. Third-Party Data Sharing
We do not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Your data is only shared with trusted service providers (such as web hosting, CRM systems, or email delivery infrastructure) necessary to deliver our business operations to you, all of whom adhere to strict GDPR processing standards.
5. Your Legal Rights Under GDPR
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data from our systems where there is no overriding legal reason to keep it.
- Right to Withdraw Consent: Where processing is based on consent (e.g., newsletters), you can withdraw your consent at any time.
6. Use of Cookies
Our website uses cookies to distinguish you from other users. Cookies are small text files placed on your device to help the site provide a better user experience.Non-essential analytics or tracking cookies will not be dropped on your device unless you explicitly opt in via our on-screen Cookie Banner upon your first visit. You can change your cookie preferences or clear your browser cache at any time to revoke consent.
7. Security Measures
We use industry-standard security protocols, including active SSL encryption (HTTPS), to protect your personal data during transmission. While we strive to protect your personal information, we cannot guarantee the absolute security of data transmitted online; any transmission is at your own risk.
8. Complaints
If you believe your data has been handled incorrectly, you have the right to lodge a formal complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).